Delta Utilities announced the launch of DU Cares, a customer assistance program that will provide short-term financial relief to households struggling to pay their natural gas bills. Funded by the Delta Utilities Foundation and administered in partnership with United Way of Southeast Louisiana (UWSELA), the program reinforces the company’s commitment to supporting families and strengthening economic stability across Louisiana and Mississippi.
“DU Cares reflects our fundamental belief that no family should have to choose between keeping the heat on and meeting other basic needs,” said Tim Poché, CEO of Delta Utilities. “Natural gas is essential for daily living—from cooking meals to staying warm. Through this program, we’re not just helping customers manage a bill; we’re investing in the stability of families throughout our service area. Our partnership with United Way ensures that help is accessible, equitable, and delivered with the compassion every family deserves.”
Developed in partnership with UWSELA, DU Cares is part of Delta Utilities’ broader commitment to supporting the communities it serves and strengthening economic stability for families across Louisiana and Mississippi.
“For many ALICE households, even short-term disruptions can quickly turn into a financial crisis,” added Michael Williamson, UWSELA President and CEO. “Programs like DU Cares provide critical relief at exactly the right moment, helping working families stay stable and avoid falling further behind. United Way is proud to partner with Delta Utilities to ensure this support reaches those who need it most, strengthening household financial security and the overall health of our communities.”
Delta Utilities Cares Program Overview
DU Cares provides up to $250 in direct utility bill assistance for qualifying households facing unexpected financial hardship. The program is designed to deliver quick, meaningful support when customers need it most.
Eligibility Requirements:
- Active Delta Utilities natural gas account
- Residence within the Delta Utilities service area
Assistance Details:
- Up to $250 applied directly to the customer’s natural gas bill
- One assistance payment per household within a 12-month period
- Applications reviewed and verified by UWSELA
Delta Utilities has committed up to $200,000 to fund DU Cares in 2026, with support deployed on a rolling basis as applications are approved. When funds are fully allocated, applications will temporarily pause until additional funding is available.
How Customers Can Apply:
Customers may submit an application online at unitedwaysela.org/delta-utilities-cares and must provide:
- A current Delta Utilities bill
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A matching ID