United Way Partners with Entergy to Distribute Bill Credits

United Way of Northwest Louisiana (UWNWLA) has partnered with Entergy Louisiana to offer utility bill payment assistance to qualifying residential customers in Bienville, Bossier, Claiborne, Natchitoches, Red River, Sabine, and Webster parishes. Qualifying Entergy Louisiana electric customers in these parishes can apply for a one-time $150 credit on their utility bill beginning August 17 at 9 a.m.

To qualify, customers must be Entergy electric customers and have a total household income not exceeding 250% of the federal poverty level, which equates to $69,000 for a family of four.

The utility bill payment assistance is part of $10 million in shareholder donations previously announced by Entergy Corporation, with approximately $4.4 million being allocated to United Ways across Louisiana for the benefit of Entergy’s Louisiana customers.

“We know these are difficult times for our communities,” said Phillip May, Entergy Louisiana president and CEO. “We want to ensure we’re doing everything we can to lessen the burden our customers may be facing when they receive their bills.”

This emergency assistance will serve individuals and families identified as ALICE (Asset Limited, Income Constrained, Employed). UWNWLA, in partnership with the Louisiana Association of United Ways, releases a study every two years on the financial hardship of ALICE families across UWNWLA’s ten-parish service area (Caddo, Bossier, Webster, Bienville, Claiborne, Winn, Red River, Desoto, Natchitoches, and Sabine parishes). The latest report, released in 2020, revealed that 55 percent of individuals in Northwest Louisiana qualify as ALICE or households living in poverty.

“By partnering with Entergy, we can assist ALICE families who often do not qualify for other assistance programs,” said UWNWLA president and CEO LaToria Thomas. “Forging partnerships help us to ensure these funds go where they’re needed the most.”

For more information on eligibility requirements and to apply when applications open, please visit https://unitedwaynwla.org/utility-assistance-program-powered-entergy/.

For questions, please email assitance@unitedwaynwla.org.

Entergy customers are also encouraged to visit http://www.entergy.com/answers for the most up-to-date information on bill assistance.


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